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| Sage Accpac CRM is an award-winning wireless
and Internet-based CRM system that provides
enterprise-wide access to vital customer,
partner, and prospect information –
anytime, anywhere. |
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Built to Perform
Sage Accpac CRM uses industry-leading technology
to foster better business practices and effortless
information exchange throughout your enterprise.
With Sage Accpac CRM, you can quickly analyze,
manage, and synchronize sales, marketing, and
customer care activities across all points of
contact. Regardless of how, when, or where your
customers, partners, and prospects choose to interact
with your company, Sage Accpac CRM gives you a
decisive advantage by providing comprehensive,
easy-to-use tools to successfully manage these
relationships.
Unlike competitive CRM solutions,
we’ve taken a no-compromise approach to
ensure that Sage Accpac CRM is a true Web and
wirelessbased application. As a result, all you
need is a single installation at a central location
to support your entire organization. Everyone
gets realtime access to the critical information
they need via a personal computer, PDA, Tablet
PC or, smart phone – immediately increasing
productivity and reducing administrative costs.
Freedom to Choose
Sage Accpac CRM is available
in two editions (Sage Accpac CRM 100 and 200)
for in-house deployment – providing affordable,
value-based pricing no matter the size of your
organization. It comes ready to install and
use right out of the box, is rapidly deployable,
and easily integrates with your back-office
accounting application – saving you time
and implementation costs.
Enterprise-Wide CRM
Sage Accpac CRM offers the advanced functionality
needed for effective sales force automation,
marketing, customer care, and call center support
across industries, all accessible through a
Web browser or wireless
handheld device. With Sage Accpac CRM, key personnel
have easy access to common, client-focused information,
enabling them to provide better, more personalized
service to help foster customer loyalty.
Sales Force Automation
From first contact to order fulfillment and
delivery, Sage Accpac CRM Sales Force Automation
maintains a single source of information that
is shared across the enterprise. Fully customizable
with workflow, opportunity management, sales
cycle analysis, forecasting, and easy-touse
reporting features, Sage Accpac CRM makes it
easy to understand and respond to prospects
and customers – all the time.
Marketing Automation
Sage Accpac CRM marketing automation helps you
maximize revenue opportunities and return on
investment (ROI) by enabling you to respond
quickly to your customers through cost-effective,
highly personalized, and
targeted marketing programs. It’s easy
to develop, target, implement, manage, and analyze
campaigns. Sage Accpac CRM automates the process,
from concept to lead distribution and every
step in between, cutting costs and improving
the effectiveness of your marketing initiatives.
Customer Care Automation
Sage Accpac CRM customer care provides complete
workflow, incident tracking, case management,
and service status to help you create a reliable
knowledge base for consistent, efficient customer
service. Your knowledge base is built through
traditional channels, such as phone and e-mail,
or via Web self-service, which allows customers
to enter, resolve, and track their own service
requests. You can also access complete case
histories at the touch of a button, resolve
queries and support issues faster, and ultimately
serve your customers better.
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